FSKOCM05
Use oral communication skills for effective workplace presentations


Application

This unit describes skills and knowledge required to deliver effective workplace presentations, such as a prepared short presentation to co-workers, information updates (e.g. changes to Work Health and Safety (WHS)), or instructions on how to use new equipment.

This unit applies to individuals who need oral communication skills at Australian Core Skills Framework (ACSF) level 3 to undertake a vocational training pathway or workplace tasks.

This unit is designed for integration and contextualisation with vocational units to support achievement of vocational competency.

No licensing, legislative or certification requirements apply to this unit at the time of publication.


Elements and Performance Criteria

Element

Performance Criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Plan to deliver workplace presentations

1.1 Identify the audience and purpose of the presentation

1.2 Organise the content and support material

2. Deliver workplace presentations

2.1 Use oral communication strategies to deliver the presentation

2.2 Use appropriate grammar, vocabulary and pronunciation

2.3 Use non-verbal communication to enhance presentation

3. Review own performance

3.1 Seek feedback on whether the presentation was appropriate for audience and content

3.2 Evaluate own performance to identify areas for improvement

Evidence of Performance

Evidence of the ability to:

plan and deliver a workplace presentation appropriate to audience and purpose

review own performance to identify areas for improvement.

Evidence must be collected using presentations typically found in the workplace.

Note: Where a specific volume and/or frequency is not specified, evidence must be provided at least once.


Evidence of Knowledge

Evidence of the following knowledge must be demonstrated:

oral communication strategies to deliver workplace presentations

non-verbal communication to enhance the delivery of workplace presentations

grammar, vocabulary and pronunciation for workplace presentations.


Assessment Conditions

Assessment texts and tasks reflect those typically found in the workplace.

Individuals can access own familiar support resources.

Culturally appropriate processes and techniques suited to the language, literacy and numeracy capacity of individuals and the work being performed must be used.

Reasonable adjustments can be made to ensure equity in assessment for people with disabilities.

Assessors must satisfy NVR/AQTF assessor requirements, have sound knowledge of the ACSF and have demonstrable expertise in the vocational contextualisation and assessment of the core skill – oral communication.


Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

Skill

Performance
Criteria

Description

Planning and Organising

Plans and organises presentation content and structure


Sectors

Oral Communication